❓ Frequently Asked Questions
Answers to all your questions about 111dt
Learn everything about opening an account, deposits, withdrawals, bonuses and safe gaming — all explained clearly in one place.
All your questions answered in one place
111dt is a safe and entertaining online gaming platform for players in Bangladesh. From new players to experienced bettors — everyone has questions from time to time. On this FAQ page we have organised the most commonly asked questions into five sections: Account and Registration, Deposits and Withdrawals, Games and Gameplay, Bonuses and Promotions, and Safety and Responsible Gaming. If you cannot find an answer to your question, our 24/7 live chat support is always ready.
Account
Account and Registration
Opening an account at 111dt is simple and fast. You need an active mobile number and a valid email address. Just fill in your name, date of birth and preferred password in the registration form and your account is ready. Please note that 111dt is only for people aged 21 and above.
Each person may open only one 111dt account. Creating multiple accounts goes against our terms and conditions. If more than one account is found belonging to the same person, both accounts risk being cancelled and the balances forfeited. This rule is strictly enforced to maintain a fair and safe gaming environment.
If you forget your password, use the "Forgot Password" option on the 111dt login page — a recovery link will be sent to your registered email. If you cannot access your email or have any other issue, contact our 24/7 live chat support. You will need to provide your registered details so the support team can verify your account.
111dt verifies identity to ensure safe gaming. Verification is usually completed by uploading a photo of your National ID (NID) or passport. Verification must be completed before withdrawals. Contact our support team via live chat for more details about the verification process.
Yes, 111dt is fully mobile-friendly. You can use the website directly from the browser on any Android or iOS smartphone — no separate app download needed. All games, deposits, withdrawals and support work fully on mobile.
Deposits and Withdrawals
Deposits and Withdrawals
111dt currently supports deposits and withdrawals through four mobile banking methods: bKash, Nagad, Rocket and Upay. These methods are widely used across Bangladesh and are secure. More payment methods may be added in the future.
Money deposited to 111dt from bKash, Nagad, Rocket or Upay is usually credited to your account instantly. In most cases the balance updates within a few minutes. If there is any delay, contact our live chat with a screenshot of the transaction.
The minimum deposit amount at 111dt is ৳200 for all payment methods. The minimum withdrawal amount is ৳1,000. Withdrawal requests below the minimum cannot be processed, so please make sure you have the required amount before submitting a request.
111dt generally processes withdrawal requests within 1 hour. If your account verification is complete and all conditions are met, the money is sent promptly via bKash, Nagad or another method. If account verification or bonus wagering is incomplete, processing may be delayed.
111dt does not charge any deposit or withdrawal fees of its own. However, your mobile banking provider (such as bKash or Nagad) may apply a small charge according to their own policy. Check your mobile banking app's fee structure once before making a deposit.
Games and Gameplay
Games and Gameplay
111dt offers various categories including slots, live casino (live baccarat, roulette, blackjack), cricket betting, fishing games, crash games and card games. Games from top providers including PG Soft, Pragmatic Play, JILI and Spribe are available on the platform.
You can bet on BPL, IPL, T20 World Cup and other cricket tournaments at 111dt. Go to the cricket section to see upcoming matches, choose your preferred match and select a market type (match winner, total runs, top batsman, etc.) to place your bet. Your account must have sufficient balance to confirm a bet.
RTP, or Return to Player, is the long-term return rate of a slot or game. For example, a 95% RTP means that on average ৳95 is expected to be returned for every ৳100 wagered — but this is an overall mathematical figure across millions of rounds, not a guarantee for any single session. Each spin or bet is independent.
Yes, 111dt operates on a fair play policy. Our games are powered by certified software from reputable providers (PG Soft, Pragmatic Play, JILI, Spribe) that use Random Number Generator (RNG) technology — results are completely random and no manipulation is possible.
Go to the live casino section of 111dt. There you will find live table games run by real dealers from providers such as Evolution Gaming, Ezugi and others. Choose your preferred table, check the betting limits and join directly with sufficient balance in your account. A stable internet connection will keep the live stream running smoothly.
Bonuses
Bonuses and Promotions
With the 111dt welcome bonus, new members receive a 120% bonus on their first deposit — up to ৳20,000. For example, depositing ৳1,000 means you start playing with a total of ৳2,200. To withdraw winnings made using the bonus funds, you must complete wagering of 10 times the total bonus amount.
A wagering requirement is the condition that sets how many times you must bet using bonus funds in total. For the 111dt welcome bonus this is 10x. So if you receive a ৳2,000 bonus, the condition is met after placing a total of ৳20,000 in bets. After that, your winnings become fully withdrawable.
The 111dt VIP program has four tiers: Bronze — up to 0.2% weekly cashback; Silver — up to 0.5% cashback; Gold — up to 0.8% cashback; and Platinum — up to 1.0% cashback. Play regularly to move up to higher tiers and enjoy more benefits.
Yes, 111dt regularly offers various promotional offers. These include reload bonuses, referral bonuses, special cricket tournament offers (such as during BPL or IPL season), and VIP cashback. Check the promotions section regularly for the latest offers.
A bonus may be cancelled in certain situations — such as violating bonus terms, operating multiple accounts, or if unusual betting patterns are detected. All rules related to bonuses are detailed in the 111dt terms and conditions — it is worth reading them before playing.
Safety
Safety and Responsible Gaming
Yes, 111dt uses SSL encryption technology to protect all personal information and financial transactions. Your information is not shared with third parties. Our privacy policy explains in detail what information is collected and how it is used.
111dt is only for people aged 21 and above. Opening an account for minors is strictly prohibited. Date of birth must be provided at registration and age is confirmed during the verification process. Keep minors away from gambling — this is part of our social responsibility.
Gaming is always for entertainment — never out of compulsion. If you notice that you are playing more and more to recover lost money, or that playing is having a negative effect on your daily life, take a break. Self-exclusion and limit-setting tools are available in the 111dt responsible gaming section.
If you want to take a temporary or long-term break, submit a self-exclusion request on the 111dt responsible gaming page or let us know directly via our live chat support. While the exclusion is active, you will not be able to access your account or place bets.
If you notice unauthorised access to your account or suspicious transactions, change your password immediately and notify us via our 24/7 live chat or email ([email protected]). The 111dt security team will investigate quickly and take the necessary action.
Still have questions?
Contact support — our Bengali-speaking team is by your side seven days a week, twenty-four hours a day.
Contact us
We are always ready for any issue. Reach us through any of the channels below.
24/7 Live Chat
At any time, for any question, our Bengali-speaking support team is ready to provide immediate assistance.
Email Support
For detailed questions or document-based enquiries: [email protected] — we respond promptly.
Responsible Gaming
To set up self-exclusion or betting limits, visit the responsible gaming page.